{"meta":{"id":"https:\/\/api.iclient.ifeng.com\/ipadtestdoc?aid=ucms_7xFCNt6veQA","type":"doc","o":"1","documentId":"ucms_7xFCNt6veQA"},"body":{"newStatus":"1","documentId":"ucms_7xFCNt6veQA","staticId":"ucms_7xFCNt6veQA","title":"南昌客运段苏州车队主动服务帮助困难旅客","shareTitle":"南昌客运段苏州车队主动服务帮助困难旅客","thumbnail":"http:\/\/d.ifengimg.com\/w150_h106_q100\/img1.ugc.ifeng.com\/newugc\/20200612\/17\/wemedia\/ab81e8deed0d6be2dc3412d16bbec19d091f7ebd_size86_w956_h637.jpeg","source":"中国赣鄱视听","author":"","editorcode":"weMedia","editTime":"2020-06-12 17:05:26","updateTime":"2020\/06\/12 17:05:26","wapurl":"http:\/\/\/\/feng.ifeng.com\/c\/7xFCNt6veQA","introduction":"","wwwurl":"http:\/\/\/\/feng.ifeng.com\/c\/7xFCNt6veQA","commentsUrl":"ucms_7xFCNt6veQA","commentCount":0,"text":"
6月9日,K1325次列车从苏州站始发至南昌站,经停南京站时,一年轻盲人女孩需乘坐列车从南京返回家乡抚州办事;乘车时,南昌客运段苏州车队列车长简洁青主动服务,帮助其顺利上车,安全抵达南昌。<\/p>
<\/p>
图为到达南昌站。<\/p>
当天,南京车站值班员扶着一位年轻的女孩从人群中向K1325次列车走来,值班员向K1325次列车长简洁青介绍了乘客基本情况;这是一名盲人,从南京回抚州老家办事,由于眼睛完全看不见,又没有同行人陪同,希望该次列车乘务人员能给予困难乘客特殊照顾。<\/p>
<\/p>
随后,列车长简洁青搀扶着女孩上车,安排坐下后,仍然放不下心,因为这位盲人乘客买的是座位票,车厢人多,会有诸多不便;在征得该盲人女孩同意的情况下,帮她安排了一个靠近乘务室这头的卧铺,一旦该女孩有什么需要,马上就能联系到乘务人员,第一时间给予帮助;并再三叮嘱乘务员要重点关注这个女孩,做好重点服务,重点照顾。列车到达南昌站后,简洁青把盲人乘客安全的交给了南昌站值班员;临走时,这个女孩再三表示感谢。<\/p>
据了解,铁路客运不断创新服务项目,拓宽服务范围,深化服务内涵,提升服务效率,让旅客进站上车有亲切感,接受服务的过程有舒适感,旅行结束有留念感,彰显“人民铁路为人民”的宗旨。(肖士杰 \/供稿:简洁青)<\/p>
责编:姚小徽<\/p>
校审:黎易<\/p>","img":[{"url":"http:\/\/d.ifengimg.com\/mw640_q100\/x0.ifengimg.com\/res\/2020\/41E6C1008873E9B920EF23E67A0C60B572A61F49_size530_w1024_h659.jpeg","size":{"width":"640","height":"411"}},{"url":"http:\/\/d.ifengimg.com\/mw640_q100\/x0.ifengimg.com\/res\/2020\/701FD145E396936C1BAA48B8A668520C85EED07C_size506_w1024_h666.jpeg","size":{"width":"640","height":"416"}}],"summary":"6月9日,K1325次列车从苏州站始发至南昌站,经停南京站时,一年轻盲人女孩需乘坐列车从南京返回家乡抚州办事;乘车时,南昌客运段苏州车队列车长简洁青主动服务,帮","sharesummary":"6月9日,K1325次列车从苏州站始发至南昌站,经停南京站时,一年轻盲人女孩需乘坐列车从南京返回家乡抚州办事;乘车时,南昌客运段苏州车队列车长简洁青主动服务,帮","commentType":"0","wemediaEAccountId":"1455420","showclient":"0","shareurl":"https:\/\/ishare.ifeng.com\/c\/s\/v002TdxrA7-_7UwuSejdM5I5tXOCF8peeHCz--zum--aLcRw9c__","praise":"21","like_num":"21"}}